Hikma is looking for a SAP Service Analyst in Columbus, Ohio. Candidates should have experience supporting SAP tickets and hands-on experience with SAP Solution Manager ChaRM and IT Service Management functions.
The SAP Service Analyst supports the SAP Application and change control process. The analyst works collaboratively to deliver exceptional operational change control, assists in implementing and monitoring policies, procedures, and controls related to SAP systems. They follow all change control procedures, work instructions and standard operating procedures in support of existing functionality, requested changes and the deployment of new functionality.
SAP Change Management:
SAP Ticket Management:
Other duties as assigned.