Hikma Pharmaceuticals USA Inc.

  • Systems Analyst - IT

    Job Location US-OH-Columbus
    Posted Date 1 month ago(1 month ago)
    Job ID
    2018-4733
    Job Function
    Information Technology
    Shift
    1st
  • Overview

    Administration, support, and configuration of computer applications including quality, regulatory, and/or document management systems.

    Responsibilities

    • Member of global application support team for an Amplexor based life sciences suite that provides Regulatory (RIM/Publishing), Quality (QMS) and Document (DMS/CMS) management functionality.
    • Support responsibilities include account administration, end-user assistance, escalation to vendor when needed
    • Configuration responsibilities include overall system configuration as well as work-flow enhancements
    • Evaluating enhancement requests to ensure global requirements are maintained
    • Design software or business process solutions to solve potentially complex business problems
    • Develop and update system support documents and procedures
    • Collaborate and provide assistance to other team members
    • Define functional requirements, create design specifications, and write/execute validation documents for application enhancements.
    • Update training documents and procedures as needed
    • Participates in major/minor system upgrades and implementation.
    • Provide system monitoring and maintenance to ensure system performance and efficiency to allow 24x7 operation.
    • All other duties as assigned.

    Qualifications

    • Bachelor of Science or Arts degree, preferably in Computer Science or MIS with 0-2 years of experience; or a minimum of 1 years relevant Business or IT experience
    • 1-3 years experience supporting or administering a document management, quality management, and or regulatory management system or suite such as Documentum, Veeva Vault, Trackwise or Amplexor is preferred.
    • 1-3 years working in an FDA regulated environment is preferred.
    • Experience in project management preferred, preferably managing computer application development projects.
    • Excellent troubleshooting ability for both the computer application and equipment interfaces a must.
    • Ability to provide off-hours support when needed.
    • Excellent verbal and written communication skills.
    • Proficiency in Microsoft Office Suite tools (Outlook, Word, Excel).

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