The Customer Operations Master Data Supervisor is responsible for coordinating activities of the Customer Master Data Department. The Master Data Supervisor will lead the team who executes against standards to update and maintain data as new information is provided and will ensure that regular quality checks on processes are performed providing oversight on data updates when conflicts arises. The Supervisor is responsible for the satisfaction of both internal and external customers that the Customer Master Data Team supports. In this role, the Customer Master Data Supervisor must oversee the Master Data Team to ensure the business is running in an efficient and compliant manner, while at the same time maintaining and identifying areas for continuous overall business process improvements. This role requires self-initiation; someone that is able to evaluate a situation and determine if further enhancements will benefit the business, be able to implement an action plan and then see it through. This role requires a balance between team management, daily business activity management and special project participation. This role requires knowledge with various data elements within the pharmaceutical industry.
Customer Master Data Management:
Policies and Procedures